Upon completion of your order registration, the following message appears (example): "Your order has been processed successfully! Please check your e-mail. We have sent you a confirmation email with your order details." and you will receive an automated e-mail stating the details of your order. In the event that your order is pending (e.g. shipping to an inaccessible or remote area), you will be notified immediately by phone via email or Viber so that we can get the OK confirmation and proceed with the order. There is no way to disable these updates, the sending of which is a prerequisite for the correct progress of your order. These e-mails we invite you to make sure they can reach you and to keep in touch throughout our transaction. It is your obligation, in the event that you do not receive the relevant e-mails, in accordance with the general conditions governing our transactions, to inform us without delay.